What to Do If a Life Insurance Claim Is Rejected

Receiving a rejection for a life insurance claim can be a disheartening experience, especially during an already difficult time. Understanding the reasons behind the denial and knowing the steps to take can help you navigate this challenging situation and potentially secure the benefits you deserve.

At the Saxton Law Firm, our Missouri life insurance denial attorneys go to bat for you. We know the difficulties you face and how to alleviate these challenges. Our team works hard to get you the compensation you deserve.

Common Reasons for Claim Rejection

Life insurance claims can be denied for several reasons. Some of the most common reasons include:

1. Policy Lapses: If the policyholder failed to pay premiums on time, the policy might have lapsed, leading to a rejection of the claim.
2. Material Misrepresentation: If the policyholder provided false or incomplete information during the application process, the insurer might deny the claim. This could include undisclosed medical conditions, smoking habits, or risky activities.
3. Cause of Death Exclusions: Policies often have specific exclusions, such as death due to suicide within the first two years of the policy or death caused by illegal activities.
4. Contestability Period: If the policyholder dies within the contestability period (typically the first two years of the policy), the insurer may review the application more closely and deny the claim if discrepancies are found.
5. Non-Updated Beneficiary Information: If the beneficiary information is outdated or incorrect, the claim might be delayed or denied.

Steps to Take After a Claim Rejection

If your life insurance claim has been rejected, follow these steps to understand the reasons and potentially reverse the decision:

1. Review the Rejection Letter: Carefully read the rejection letter from the insurance company. It should provide specific reasons for the denial. Understanding these reasons is crucial for addressing the issue.
2. Contact the Insurance Company: Reach out to the insurance company to discuss the rejection. Ask for a detailed explanation and request copies of any documents or records that support their decision. This can help you gather the necessary information to appeal the denial.
3. Verify Policy Details: Review the original life insurance policy and any related documents to verify the terms and conditions. Ensure that the policy was active at the time of the policyholder’s death and check for any exclusions or contestability clauses that might apply.
4. Gather Supporting Documents: Collect all relevant documents that can support your claim. This might include medical records, payment receipts for premiums, and any correspondence with the insurance company.
5. File an Appeal: Most insurance companies have an appeals process for denied claims. Write a formal appeal letter explaining why you believe the claim should be approved.
6. Seek Legal Advice: If the appeal is unsuccessful or you believe the denial is unjust, consult with an attorney who handles life insurance claims. A legal professional can provide valuable guidance, represent your interests, and help you navigate the appeals process or take legal action if necessary.
7. File a Complaint with Regulatory Authorities: If you believe the insurance company is acting in bad faith, you can file a complaint with your state’s insurance regulatory authority. In Missouri, this would be the Missouri Department of Insurance. It can investigate the matter and assist in resolving disputes between policyholders and insurers.
8. Consider Mediation or Arbitration: Some disputes can be resolved through mediation or arbitration, which are alternative dispute resolution methods. These options can be less formal and less expensive than going to court.

READ MORE: How to Sue a Life Insurance Company

At Saxton Law Firm, our Missouri life insurance denial attorneys are ready to help. Contact Saxton Law Firm for a FREE case review!